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Customer Assistance

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Common Questions
Find quick answers to the most common questions about our services.

We provide Standard cleaning and Deep cleaning for residential and vacation homes (Airbnb) tailored to your needs.

You can easily schedule online or call us to book a service at your convenience.

No, we bring our own cleaning products and equipment unless you prefer us to use yours.

We serve the entire island of Barbados.

We accept credit cards, debit cards and online payments only.

Service Policies

The other important stuff

Payments

Amuse Maids only accepts credit/debit card as form of payment. Card information is taken at the time of booking. However, we DO NOT charge the card at this time. A hold will be placed on your account (for authorization) one (1) day before the service in the amount of your total balance. THIS HOLD IS NOT A CHARGE. Your card will be charged after the service has been completed and you will receive an invoice via email once this occurs. Unless otherwise noted, payment information must be collected from all customers and authorized prior to job starting. If your service is cancelled for any reason, this hold will be released within 2-5 days.

100% Guarantee Policy

If you’re not satisfied, we’re not happy. After the service, we ask you to perform the mandatory inspection with your cleaning team. As a guideline, please use our cleaning checklist during the walk-through. If you are not 100% satisfied with the work performed, our teams are happy to re-clean any missed areas per your request, FREE OF CHARGE at the TIME OF SERVICE. Note to INSPECT CAREFULLY: After you’ve done the walk through, our services are complete. Any additional services will be charged accordingly. In an event where clients are unable to do the walk-through due to not being home, available or choose not to perform the walk-through inspection, our 100% SATISFACTION GUARANTEE will be considered void.

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Cleaning Your Way, Anytime, Anywhere" – Flexible and customizable cleaning services to fit your schedule. From one-time deep cleans to regular upkeep, we make your space shine on your terms.
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